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Privacy Policy

How we handle information you share with Orlando Mold Guardians.

Orlando Mold Guardians

Privacy and data

Information we collect

When you contact us, we collect information you choose to share, such as your name, phone number, email address, property address, and details about your mold concerns.

Our website may also collect basic technical information, including your browser type, device, pages visited, and the date and time of your visit.

How we use information

We use your information to respond to questions, discuss your mold remediation needs, arrange service, and communicate with you about your request.

We also use website information to maintain site functionality, understand how visitors use our site, and improve our services and communications.

Cookies and tracking

Our website may use cookies or similar technologies to remember preferences, support site features, and understand visitor activity.

You can manage or block cookies through your browser settings. Some website features may not work as intended if you disable them.

Analytics and third-party tools

We may use analytics or website tools provided by other companies to understand site traffic, improve performance, and support communications.

These providers may collect information through cookies or similar technologies under their own privacy policies. We do not control how third parties handle information they collect directly.

Data sharing and disclosure

We do not sell your personal information. We share it with service providers that help us operate our website, manage communications, or deliver our services, and only as needed for those purposes.

We may also disclose information when required by law, to respond to legal requests, or to protect the rights, safety, and property of our business, customers, or others.

Data retention

We keep information for as long as needed to respond to you, provide services, maintain business records, and meet legal or operational requirements.

When information is no longer needed for these purposes, we take reasonable steps to delete it or remove details that identify you.

Data security

We use reasonable safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.

No website or electronic communication is completely secure. Please avoid sending sensitive personal or financial information through our website.

User rights

You can contact us to ask about personal information you have shared with us, request a correction, or ask us to delete it, subject to legal and business recordkeeping requirements.

You can also opt out of non-essential marketing messages by following the instructions in the message or contacting us directly.

Children's privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has shared personal information with us, contact our team so we can review the request and take appropriate steps.

Changes to this policy

We may update this policy as our practices or legal requirements change. We will post the revised policy on this page and update the effective date.